FAQs

Can I cancel a Booking? Due to the unique nature of our one of a kind rooms, we have a strict cancellation policy. You will receive a 50% refund if you cancel a reservation at least 30 days prior to arrival. Otherwise, your reservation is fully non-refundable.

Is there a minimum stay? There is a 2 night minimum stay on weekends.

Are children welcome? No, because we are a Bed & Beverage boutique hotel, our property is for guests ages 21 and up.

Do you have hair dryers in the room?  Yes

Are there light snacks available?  Yes. We have a dry pantry available to hotel guests, located on our 2nd floor

Is there convenient transportation options?  Yes. Nashville is booming with Uber and Lyft, as well as the new electric scooters from Bird and Lime.

Is there Room Service? No. We would love for you come dine with us in the bar, but if you prefer to dine in private you can call ahead with your order and pick it up at the bar to take back to your room. For Bar & Kitchen Hours click here.

Is there a mini-bar in the room?  No, however our lobby bar is open and we have a Grab & Go Selection on Mondays and Tuesdays. Also, we do supply in room mini-fridges if you’d like to bring your own beverages to imbibe. For Bar & Kitchen Hours click here.

Do you have 24 Hour Concierge Service? No. As a non-traditional Bed & Beverage hotel, we offer limited concierge services while our staff is on-site between the hours of 9:30 AM - Midnight. Urgent maintenance related needs are are available 24 hours.

Is there a gym on site?  No, but there are numerous walkable options in East Nashville such as GYM 5, East Nashville Hot Yoga, Orange Theory, and Verticity Cycling Studio.

Where is the closest park or bike trail?  Shelby Park is super close to the hotel and has B-cycle stations and miles of walking, biking trails along the Cumberland River